Maxsen Smart Solutions (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.maxsen.sg) and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, home address, and other details you provide when requesting a quote, making a purchase, or contacting us.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.
  • Transaction Data: Order details, payment method (excluding card details), and service preferences.

2. How We Use Your Information

We use the collected information to:

  • Process service inquiries, orders, and payments.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send promotional materials and updates (with your consent).
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting in service delivery, payment processing, and website analytics.
  • Legal Compliance: When required by law, legal proceedings, or government authorities.
  • Business Transfers: In case of a merger, sale, or business restructuring.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to data processing in certain circumstances.

To exercise your rights, please contact us at sales@maxsen.sg.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Maxsen Smart Solutions
Website: www.maxsen.sg
Email: sales@maxsen.sg
Phone: +65 8761 5161